At Xtream IPTV, we are committed to providing the best possible streaming experience. We understand that sometimes issues arise, and we want to ensure that your concerns are addressed. Please carefully review our Refund & Returns Policy before making any purchases or subscribing to our services.

Refund Policy

Our goal is to provide excellent service to all customers, and we offer refunds under specific conditions:

• Subscription Refunds: Once a subscription is activated, it is non-refundable.
• Service Issues: If you experience technical issues related to our service, please contact our support team. We will work to resolve the problem promptly. Refunds will only be considered if the service is not restored within a reasonable time frame.
• Wrong or Duplicate Payments: If a duplicate or incorrect payment is made, please contact us within 7 days for a potential refund.

 

Returns Policy

Due to the nature of digital services and subscriptions, we do not accept returns. Once access is granted to our IPTV service, it cannot be returned or refunded.

How to Request a Refund

If you believe you are eligible for a refund under our policy, please follow these steps:

1. Contact our customer support team through our website.
2. Provide your account details, proof of payment, and a description of the issue.
3. Our support team will assess your request and get back to you within 48 hours.

 

Service Interruptions

In the event of service interruptions, we will make every effort to resolve the issue as quickly as possible. However, we cannot offer refunds for minor service disruptions, as our service operates on third-party networks and platforms.

Changes to This Policy

We reserve the right to update or modify this Refund & Returns Policy at any time. Any changes will be reflected on this page, and we encourage you to review it periodically.

Contact Us

If you have any questions or concerns regarding our Refund & Returns Policy, please do not hesitate to contact us. Our customer support team is here to assist you.